Future of Travel

The future of mobility in Travel & Tourism

May 21, 2025

The Travel & Tourism sector is undergoing a significant transformation, driven by rapid advancements in mobility technology. From sustainable transport solutions to autonomous vehicles and Mobility-as-a-Service (MaaS), the way people travel is evolving. These innovations are set to enhance efficiency, reduce environmental impact, and improve the overall traveller experience.

Sustainable travel: A key priority

One of the most pressing concerns in the travel sector is sustainability. Governments, businesses, and travellers are prioritising eco-friendly travel options to reduce carbon emissions and promote responsible tourism. Advances in sustainable aviation fuel (SAF), electric and hydrogen-powered transport, and high-speed rail networks are leading this change.

Climate resilience directly contributes to the stability of tourism destinations. By implementing measures to mitigate and adapt to climate change, destinations can protect their natural resources, which are often the primary attractions for tourists. For instance, destinations like Puerto Rico and the Philippines have developed sophisticated resilience strategies that include climate risk assessments, biodiversity conservation plans, and hazard mapping.1,2 These measures help preserve beaches, forests, and other natural assets that are crucial for tourism.

The Travel & Tourism sector is undergoing a significant transformation, driven by rapid advancements in mobility technology. From sustainable transport solutions to autonomous vehicles and Mobility-as-a-Service (MaaS), the way people travel is evolving. These innovations are set to enhance efficiency, reduce environmental impact, and improve the overall traveller experience.

Sustainable travel: A key priority

One of the most pressing concerns in the travel sector is sustainability. Governments, businesses, and travellers are prioritising eco-friendly travel options to reduce carbon emissions and promote responsible tourism. Advances in sustainable aviation fuel (SAF), electric and hydrogen-powered transport, and high-speed rail networks are leading this change.

Aviation is making strides in reducing its environmental footprint. Airlines are investing in SAF, which can reduce carbon emissions by up to 80% compared to traditional jet fuel. Meanwhile, manufacturers are developing electric and hydrogen-powered aircraft, which could revolutionise short-haul travel.

Ground transport is also evolving. Electric vehicles (EVs) are becoming more common, with rental companies and ride-hailing services integrating them into their fleets. Public transport systems in major cities are adopting electric and hydrogen-powered buses, reducing pollution and improving urban mobility.

High-speed rail is emerging as a viable alternative to short-haul flights. Countries such as France, China, and Japan have invested heavily in high-speed rail networks, offering travellers a fast, comfortable, and environmentally friendly mode of transport. This shift is encouraging a move towards multimodal travel, where rail and air services integrate seamlessly to create a more efficient transport ecosystem.

The rise of integrated travel

Mobility-as-a-Service (MaaS) is reshaping urban and intercity travel by integrating various transport modes into a single, user-friendly platform. Through MaaS apps, travellers can plan, book, and pay for transport services in one place, making travel more convenient and efficient.

MaaS platforms combine public transport, ride-hailing, car-sharing, micromobility (such as e-scooters and bicycles), and even air travel. This integration allows travellers to choose the most efficient and sustainable routes, reducing reliance on private vehicles. For example, a traveller could take an e-scooter to a train station, board a high-speed train, and then use a ride-sharing service to reach their final destination, all through a single app.

Cities are increasingly adopting MaaS to improve urban mobility and reduce congestion. Helsinki and Singapore are leading the way with MaaS platforms that provide seamless connectivity across various transport modes. As adoption grows, travel businesses must explore how to integrate their services into MaaS platforms to remain competitive and provide added value to customers.

Autonomous and connected vehicles

The rise of autonomous and connected vehicles is set to transform Travel & Tourism. Self-driving cars and shuttles promise safer, more efficient transport options, while connected vehicle technology enhances navigation, reduces congestion, and improves overall travel experiences.

Autonomous vehicles (AVs) are already being tested in several cities, with companies such as Tesla, Waymo, and Cruise leading the charge. In tourism, AVs can be used for airport transfers, guided city tours, and even autonomous hotel shuttles. Tourists could book a self-driving car to explore a destination at their own pace, reducing the need for rental cars or guided tours.

Connected vehicle technology is also enhancing road travel. Smart traffic management systems use real-time data to optimise routes, reducing delays and improving efficiency. Vehicles equipped with advanced navigation systems can communicate with infrastructure, such as traffic lights and toll booths, for smoother journeys.

In the long term, the adoption of AVs in tourism could lead to lower transport costs, increased safety, and more personalised travel experiences. Businesses must prepare for this shift by considering partnerships with AV providers and investing in infrastructure that supports connected vehicle technology.

Hyperloop and the future of high-speed travel

Hyperloop technology, which involves high-speed pods travelling through low-pressure tubes, has the potential to revolutionise long-distance travel. Companies such as Virgin Hyperloop and Elon Musk’s The Boring Company are developing systems that could transport passengers at speeds exceeding 600 mph, significantly reducing travel times between cities.

If implemented successfully, Hyperloop could offer a faster and more sustainable alternative to air travel for certain routes. For example, a journey that currently takes several hours by plane or train could be completed in minutes, reducing travel fatigue and boosting productivity.

While Hyperloop is still in the early stages of development, its potential impact on the travel industry is immense. Travel businesses should monitor its progress and assess how they can integrate it into their offerings in the future.

The role of smart cities in mobility

Smart cities are playing a crucial role in shaping the future of mobility. By leveraging data and technology, cities can create more efficient, sustainable, and traveller-friendly transport systems. Smart transport networks use real-time data to optimise public transport schedules, reduce congestion, and enhance traveller experiences. Digital ticketing, AI-driven traffic management, and real-time journey updates are making urban travel smoother and more reliable.

For tourists, smart city technology can enhance the travel experience by providing personalised recommendations, real-time navigation, and seamless connectivity across different transport modes. Destinations that invest in smart mobility infrastructure will become more attractive to travellers, offering convenient and environmentally friendly transport options.

While the future of mobility in Travel & Tourism is promising, challenges remain. Infrastructure development, regulatory frameworks, and cybersecurity concerns must be addressed to ensure the safe and efficient deployment of new mobility solutions.

Adoption rates will also vary by region, depending on government support, technological advancements, and consumer readiness. Businesses must stay informed about emerging trends and invest in adaptable solutions that align with evolving mobility ecosystems.

The future of mobility is set to be defined by sustainability, integration, and automation. As electric transport, MaaS, autonomous vehicles, and high-speed travel options gain traction, businesses must embrace these innovations to stay competitive. The integration of smart city technologies will further enhance the travel experience, making it more efficient, sustainable, and enjoyable.

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