SME Toolbox

Pay what you feel: The disruptive pricing model changing how tourists value experiences

September 25, 2025

In an industry long dominated by fixed fees, tiered packages, and ‘early bird’ discounts, a growing number of bold small and medium enterprises (SMEs) are flipping the pricing playbook on its head. Welcome to the world of ‘pay what you feel,’ a disruptive, trust-fuelled pricing model that is turning casual tourists into brand ambassadors and curious travellers into lifelong fans.

From city walks through narrow alleys soaked in history to mouthwatering food trails and immersive cultural workshops, SMEs are rewriting the rules of value. By letting travellers decide the price they want to pay, they are sparking a revolution in tourism innovation by SMEs.

Climate resilience directly contributes to the stability of tourism destinations. By implementing measures to mitigate and adapt to climate change, destinations can protect their natural resources, which are often the primary attractions for tourists. For instance, destinations like Puerto Rico and the Philippines have developed sophisticated resilience strategies that include climate risk assessments, biodiversity conservation plans, and hazard mapping.1,2 These measures help preserve beaches, forests, and other natural assets that are crucial for tourism.

In an industry long dominated by fixed fees, tiered packages, and ‘early bird’ discounts, a growing number of bold small and medium enterprises (SMEs) are flipping the pricing playbook on its head. Welcome to the world of ‘pay what you feel,’ a disruptive, trust-fuelled pricing model that is turning casual tourists into brand ambassadors and curious travellers into lifelong fans.

From city walks through narrow alleys soaked in history to mouthwatering food trails and immersive cultural workshops, SMEs are rewriting the rules of value. By letting travellers decide the price they want to pay, they are sparking a revolution in tourism innovation by SMEs.

KNOW MORE ABOUT US

No items found.