Economics of Travel

Innovative approaches to enhancing tourism infrastructure

November 28, 2024

Cities worldwide are adopting innovative strategies to enhance their tourism infrastructure, focusing on scale, concentration, leisure, and business facilities. These approaches are not only designed to improve the tourism experience but also support long-term sustainable growth.

Balancing the scale and concentration of tourism activities is crucial for sustainable growth. Cities like Washington D.C., Lisbon, and Munich are exemplars in achieving this balance, ensuring that their infrastructure can handle tourist influx without overwhelming local resources. Venice has successfully implemented measures to separate day-trippers from overnight visitors, using turnstiles and reserved walkways to manage crowd flow.

Climate resilience directly contributes to the stability of tourism destinations. By implementing measures to mitigate and adapt to climate change, destinations can protect their natural resources, which are often the primary attractions for tourists. For instance, destinations like Puerto Rico and the Philippines have developed sophisticated resilience strategies that include climate risk assessments, biodiversity conservation plans, and hazard mapping.1,2 These measures help preserve beaches, forests, and other natural assets that are crucial for tourism.

Cities worldwide are adopting innovative strategies to enhance their tourism infrastructure, focusing on scale, concentration, leisure, and business facilities. These approaches are not only designed to improve the tourism experience but also support long-term sustainable growth.

Balancing the scale and concentration of tourism activities is crucial for sustainable growth. Cities like Washington D.C., Lisbon, and Munich are exemplars in achieving this balance, ensuring that their infrastructure can handle tourist influx without overwhelming local resources. Venice has successfully implemented measures to separate day-trippers from overnight visitors, using turnstiles and reserved walkways to manage crowd flow.

HOW SMES CAN ENCOURAGE FUTURE-READY TOURISM

  • Offer unique, localised experiences: Provide distinctive experiences that large corporations might overlook, enhancing the richness of local tourism.
  • Leverage technology: Use mobile apps for personalised tours and virtual reality to showcase local attractions and improve customer engagement.
  • Adopt sustainable practices: Incorporate eco-friendly materials and support local conservation efforts to align with the trend towards sustainable tourism.
  • Collaborate with local governments and businesses: Partner with local authorities and larger companies to create integrated tourism packages that enrich the visitor experience.
  • Contribute to tourism growth and economic resilience: Enhance the city's tourism infrastructure and support economic resilience by working together with various stakeholders.

Leisure infrastructure

Enhancing leisure offerings is a priority for many destinations. Cities are investing in new attractions and improving existing ones to cater to diverse tourist preferences. Riyadh has significantly boosted its leisure appeal with strategic investments like the Kingdom Tower's Overlook bridge and the Museum of Illusions. The "Riyadh Season" festival further highlights the city's commitment to enhancing its leisure infrastructure, drawing millions of visitors each year.

Business infrastructure

Business travel, although accounting for a smaller percentage of overall tourism, is crucial for economic development. Cities like Las Vegas and Dubai have made substantial investments in their convention centres and business amenities. The Las Vegas Convention Center, for instance, underwent significant expansion, including the addition of a 1.4 million square foot West Hall and an underground tunnel system using electric cars to provide a sustainable transport option. Dubai's policies, such as allowing 100% foreign ownership of businesses and providing semi-tax-free conditions, have created an enabling environment for business tourism.

Technology and smart city initiatives

The integration of technology is transforming tourism infrastructure. Digital solutions enhance the traveler experience, streamline operations, and support sustainable practices. Cities are investing in digital platforms to manage tourist flows, promote destinations, and offer virtual tourism experiences. The use of Internet of Things (IoT) sensors and big data analytics is becoming prevalent, as seen in Seoul's plan to install over 50,000 sensors to improve urban life. Furthermore, virtual tourism has gained traction, with cities creating digital experiences to inspire wanderlust and increase tourism sales.

Several cities lead through their comprehensive environmental strategies. Vancouver's ambitious "Greenest City" initiative focuses on creating a sustainable urban environment by expanding bike lanes, increasing green spaces, and planting thousands of trees. This plan aims to reduce carbon emissions, promote eco-friendly transportation, and enhance urban livability.

Similarly, Copenhagen's evolution into the "City of Cyclists" showcases the benefits of prioritising cycling infrastructure. The city has implemented an extensive network of bike lanes and bike-sharing programmes, significantly reducing pollution levels and increasing its attractiveness to both residents and tourists. These efforts have positioned Copenhagen as a model for sustainable urban planning.

Other cities are also making strides in sustainable tourism infrastructure. Amsterdam has embraced a cycling culture, with more bikes than residents and a robust infrastructure supporting this mode of transport. Singapore’s "City in a Garden" integrates green spaces throughout the urban landscape, including the iconic Gardens by the Bay and extensive rooftop gardens. These initiatives not only enhance the aesthetic appeal of the city but also contribute to biodiversity and environmental health.

Cities like Melbourne are focusing on sustainable public transportation. Melbourne's comprehensive tram network, powered by renewable energy, reduces reliance on cars and decreases urban air pollution. Meanwhile, Curitiba in Brazil is celebrated for its innovative Bus Rapid Transit (BRT) system, which has become a model for efficient and sustainable public transport.

These examples illustrate how cities worldwide are embedding sustainability into their tourism infrastructure, creating healthier, more attractive environments for residents and visitors alike.

The innovative approaches cities are taking to enhance their tourism infrastructure demonstrate a commitment to sustainability, technology integration, and balanced growth. By focusing on these areas, cities can create attractive, resilient, and sustainable tourism destinations. As the world continues to urbanize, these strategies will be essential for maintaining and enhancing the appeal of cities as prime tourist destinations.

FOUNDING PARTNERS

Abercrombie & Kent
Accor Hotels
Diriyah Gate Development authority
Finn Partners
Intrepid
Microsoft
MSC
Omran
The Red Carnation Hotel Collection
Trip.com
VFS Global
Virtuoso